Volume 19, Issue 4 (December 2021)                   Iranian Rehabilitation Journal 2021, 19(4): 399-406 | Back to browse issues page


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Dadgar H, Maroufizadeh S, Bakhtiyari J, Vosoughi A. Feasibility, Satisfaction With, and Attitude Toward Telerehabilitation During COVID-19 Pandemic: Experience of Iranian Rehabilitation Professionals. Iranian Rehabilitation Journal 2021; 19 (4) :399-406
URL: http://irj.uswr.ac.ir/article-1-1378-en.html
1- Department of Speech Therapy, School of Rehabilitation, Tehran University of Medical Sciences, Tehran, Iran.
2- Department of Biostatistics, School of Nursing and Midwifery, Guilan University of Medical Sciences, Rasht, Iran.
3- CEO Zehn-e-Ziba Rehabilitation Clinic, Tehran, Iran.
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1. Introduction
According to the definition of the World Health Organization (WHO), telerehabilitation is the provision of diagnostic, therapeutic, and preventive services using communication technologies by all health care professionals from a distance [1]. Based on this definition, other terms such as telemedicine, e-health, and telecare have been used interchangeably with telerehabilitation in the literature. Telerehabilitation uses various technologies such as mobile applications, video conferencing, and web applications [2]. The role of telerehabilitation and telemedicine in health systems has received increased attention across many disciplines. For example, different branches of telerehabilitation such as telepsychiatry, telerehabilitation, and telepsychology have provided services with this method in recent years [3].
Previous studies have examined the effectiveness and the possible advantages of telerehabilitation. In a meta-analysis by Wootton [4], most studies reported the positive effect of telemedicine in managing chronic diseases, and only two studies reported adverse effects. Improving access for patients, particularly patients in rural areas, and cost-effectiveness are the most important advantages of telerehabilitation [5, 6]. Although limited studies have examined its effectiveness between two healthcare services, telerehabilitation seems more helpful to patients with disabilities because they have more transfer problems [7, 8].
The extent and effective implementation of telerehabilitation by professionals depends on several factors, such as their attitudes toward it and digital infrastructures [9, 10]. However, the attitudes toward the use of telerehabilitation in recent decades may have changed due to the rapid technological changes and the positive results reported in studies.
All countries in the world have been affected by a novel coronavirus (COVID-19) which has changed many of the common rules of life. Many countries have imposed various restrictions, such as reducing travel, social distance, and quarantine to reduce the pandemic [11]. Following the coronavirus pandemic, the tendency to use technology such as virtualization increased to reduce the effects of restrictions. However, the unpreparedness of some countries, such as Italy, to use these services was highlighted during the coronavirus pandemic [12]. It now appears that the coronavirus pandemic will also affect the attitude towards using telerehabilitation in the world [13].
After the pandemic and implementing some restrictions to control it, rehabilitation specialists In Iran used telerehabilitation services to train and follow-up intervention. Based on the extensive use of telerehabilitation and virtual training in the coronavirus pandemic and considering the advantages of this method, this study aimed to investigate the feasibility and satisfaction with and attitudes toward telerehabilitation services among rehabilitation professionals.

2. Materials and Methods
 A web-based cross-sectional study was conducted to assess the feasibility, satisfaction, and attitude of rehabilitation professionals toward virtual training and telerehabilitation in the COVID-19 pandemic. First, a questionnaire was designed and modified based on previous studies and literature review [14-17]. This research-made questionnaire includes 27 questions, categorized into four sections: demographic information [2], satisfaction [3], feasibility, and [4] attitude toward telerehabilitation. The attitude section includes the sub-sections of advantages, compatibility, and complexity. The questions were scored on a 5-point Likert scale ranging from 1= “strongly agree” to 5=“strongly disagree." The questionnaire was reviewed by an expert panel comprising two speech therapists, one occupational therapist, one psychologist, and one linguist. Content validity was evaluated using the content validity ratio (CVR) and content validity index (CVI) based on Lawshe’s model. The expert panel was asked to rate the appropriateness of questionnaire items using a 3-point scale (essential=1, useful but not necessary=2, and not necessary=3). To determine CVI, panel members rated items based on its clarity and its relevancy. CVR and CVI were considered 0.99 that is an acceptable level for the questionnaire. Finally, the online form of the questionnaire was prepared. An online questionnaire link was sent to five groups of specialists, including occupational therapists, speech therapists, audiologists, psychologists, and educators. This study was conducted anonymously during March and April 2020, and 118 individuals completed the questionnaires.

Statistical analysis
In this study, continuous variables were expressed as Mean±SD and categorical variables as frequency (%). The Kolmogorov-Smirnov test was used to examine the normality of data, and the hypothesis of normality was rejected for all study variables (P<0.05). Correlational analyses were performed to explore the relationship among study variables. In addition, the Spearman correlation coefficient, Mann-Whitney test, and Kruskal-Wallis test were conducted to examine the relationship between study variables and demographic/COVID-19-related variables. Data analysis was performed using SPSS for Windows, version 16 (SPSS Inc., Chicago, IL, USA), and the level of significance was set at 0.05.

3. Results
Participant’s characteristics

The demographic and COVID-19-related variables of the respondents are outlined in Table 1.



The Mean±SD age of the respondents was 36.89±8.63 years, and their Mean±SD working experience was 12.03±8.20 years. Of the respondents, 73.5% were female, 11.1% had a PhD, 47.9% had MSc, and 41% had BSc. In addition, 59.8% of them had not used telerehabilitation services before the virus pandemic.

Correlations between study variables
Table 2 presents correlations among study variables. The findings indicate that the correlations among satisfaction, feasibility, advantages, and compatibility were significant (r ranging from 0.418 to 0.717), whereas complexity was not correlated with satisfaction, feasibility, advantages, and compatibility.




Relationships between demographic/COVID-19 related variables and study variables 

There were significant but low positive correlations between age and feasibility and advantages (r=0.197 and r=0.182, respectively). The same results were found for working experience. The session duration was also positively correlated with satisfaction and compatibility (r=0.269 and r=0.216, respectively). There was a direct relationship between the number of sessions per week and feasibility (P=0.005). Mean scores of feasibility, advantages, compatibility, and complexity in participants who provided telerehabilitation before the COVID-19 pandemic were higher than other participants. The mean level of satisfaction was also higher in participants who provided telerehabilitation before the COVID-19 pandemic, although this difference was not statistically significant (P=0.104). The use of telerehabilitation during the COVID-19 pandemic was also related to satisfaction and feasibility scores (P=0.005 and P=0.003, respectively) (Table 3).







4. Discussion

The use of new technologies such as telerehabilitation in health care systems is influenced by various factors that have been investigated in previous studies. Recently, with the COVID-19 pandemic, the importance and the need to use these systems have been highlighted more than ever. This study provides evidence of experience and attitudes toward telerehabilitation delivery systems among rehabilitation professionals during the COVID-19 pandemic.
This study shows that the number of respondents in the audiologist group was low compared to other disciplines, which could be due to the difference in the nature of their work as it is instrument-based work.
The study findings showed that all disciplines were positively satisfied with the telerehabilitation and rated its’ feasibility as moderate. Previous studies have reported a variety of satisfaction rates among health professionals. For example, Richards et al. demonstrated positive satisfaction with using telemedicine among clinicians [18]. However, Krousel-Wood et al. and Krousel-Wood, Re [18] reported physicians’ workload and stress increase during telemedicine compared to face-to-face visits [19]. These differences can be due to the differences in technologies used in telemedicine, as well as the variety of health professionals’ fields.
The feasibility of telerehabilitation systems determines success as well as the percentage of usage. In this study, there were positive correlations between feasibility and work experience with the number of sessions used per week. Similar to our results, Sargeant, Allen [20] showed that physicians’ positive attitudes toward telemedicine were significantly correlated with the number of telemedicine sessions.
Interestingly, the results of this study showed a positive correlation between having experience with telerehabilitation before the COVID-19 pandemic and variables of feasibility, advantages, compatibility, and complexity. Similar to our results, Barton et al. reported significant differences between users and nonusers of telemedicine in attitudes toward telemedicine [21]. All specialty professionals had a generally positive attitude toward telemedicine in the current study. A search of the literature revealed few studies which examined the attitude of rehabilitation professionals toward telerehabilitation. Tucker (2012) conducted a study among 170 school-based speech-language pathologists. He examined the perspectives of speech and language pathologists on the use of telepractice in schools. He showed that respondents disagreed with its validity and effectiveness [22]. However, a recent systematic literature review concluded that the attitude of audiologists toward telerehabilitation is positive [23]. 
Although the COVID-19 pandemic is influential in using telerehabilitation, further assessment is needed to determine the effect of factors such as infrastructure and cultural issues. Besides, because of the positive role of telerehabilitation in a situation such as the COVID-19 pandemic, health care systems should plan on creating mechanisms for its optimal use, protocol preparation, health professionals training, and infrastructure acquisition. Our study has some limitations. The study’s main limitation was the unequal number of participants in different disciplines, which limits the generalizability of the findings. On the other hand, we did not focus on a specific disorder and its feasibility of telerehabilitation may vary for different disorders. 

5. Conclusion
According to the present study results, telerehabilitation is feasible, and the user had satisfaction with this method. Therefore, as a valuable method, it requires health professionals’ training and infrastructure acquisition. 

Ethical Considerations
Compliance with ethical guidelines

There were no ethical considerations to be considered in this research.

Funding
This research did not receive any grant from funding agencies in the public, commercial, or non-profit sectors.
 
Authors' contributions
All authors equally contributed to preparing this article.

Conflict of interest
The authors declared no conflict of interest.

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Article type: Original Research Articles | Subject: Rehabilitation Management
Received: 2021/05/31 | Accepted: 2021/09/20 | Published: 2021/12/19

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